Conflict Resolution Training

Conflict is a natural event between human beings who have different backgrounds, education, values, and goals. Typically, conflicts among workers result from differences in opinions, interests and ways of handling specific mandates. It even worsens when a company doesn't have a conflict resolution mechanism.

Developing methodologies on how to deal with cases of conflicts is critical for the wellbeing of employees and the growth of a company. In addition, having a training workshop to illuminate employees on conflict solving methods will foster a more focused and goal-oriented workforce.

Benefits of Conflict Training

  • Minimizes cases of mistrust, team dysfunctionality, ineffective leadership, and a stressful work environment
  • Improves communication skills among employees.
  • workers learn to be more empathetic with one another and open-minded.
  • Educates staff to adequately articulate their issues without wasting time, hence, increase productivity and add value to the company.
  • Motivates senior employees to demonstrate ways of handling conflict impartially and be agents of peace in the workplace.
  • Boosts the level of trust and respect among the workers, thus helping them remain more engaged.

Core Competencies

  • Certified trainer by Center for Effective Dispute Resolution "CEDR" in the UK
  • Conducted multiple training for community mediators in Syria and Canada
  • Designed curriculum and training materials to many organizations
  • Experience in delivering training online or in-person
  • Advanced research skills, adoptability, communication, and organizational skills
  • Enthusiasm for life-long learning
  • Trained more than 350 refugees sponsors in 2022 on conflict de-escalation skills and strategies.